System Restore Aggravation
March 21, 2009 – 09:53One thing that has been bothering me more and more of late, is the so called “PC Repair” shops around the area that employ, or are run by, untrained or half trained personnel with zero experience. Some of the kludgy fixes that they make to hardware are just plain scary. Zip tying a fan to the top of a cpu cooler might work, at least for a bit, but it’s still not RIGHT. Selling used parts, and not even bothering to CLEAN them up, as new parts is also wrong. (Selling used parts for repair stuff is fine as long as the customer knows up front that what he is going to get.)
The building that I took over when i decided to “entrench” for the ongoing economic crisis is a fine example. Some local kids with no training and experience opened up a repair shop, and failed miserably. I have even had their former customers come in and complain AT me thinking that I was them and I had reopened. Sorry pal, not me.
But I digress. My current frustration is with system restoration or making a computer restore to it’s factory defaults. Most notebooks and quite a few of the mass market desktops actually have a partition on the hard drive that, during boot, by pressing a specified key combo, will start a limited version of Windows 98 that will reformat and reinstall the computer to it’s factory default condition.
It’s not hard to figure out if this is available, when you look at the partition data there will be a small partition with diagnostics on it, followed by the main os partition, followed by an unknown partition larger than 4 gig.
Yeah, that would be the restore partition!
USE IT! Don’t be ignorant and delete it, and soak the customer for extra time.
Later.
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